Palace Spa Reviews
(Rated by 14 users)
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Payment Methods
- Credit/Debit Cards
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.4
Base on 14 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.5
- Shipping & Delivery4.6
- Price & Quality4.2
- Customer Service4.4
- Return Policy4.8
Recent Customer Reviews (14)
Cynthia Calvo
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Rasmus Mikkelsen
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Leon Johnson
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Jessica Freeman
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Logan Stewart
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Aranka Szegedi
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Hayden Joyce
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Elaine Brown
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Andrew Barbour
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Charlotte King
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Palace Spa Pricing
Body Scrub
$50 - $70
Milk & Honey Nourishing
$140
Aroma Therapy
$150
Body Scrub Massage
$130
Seaweed Revitalizing Wrap
$180
Aroma Massage
$130
Acupressure Massage
$120 - $160
Swedish Massage
$130 - $170
Deep Tissue Massage
$140 - $180
spa admission fee
$40
Payment Methods
Accepted Payment Options:
Prices for items on Enjoypalacespa.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Payment Process
- Payments can be made online during the checkout process.
- For Palace Spa credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Palace Spa Pros & Cons
Pros
1
Affordable Pricing: The spa offers affordable day spa fees, with some packages available at a reasonable cost.
2
Spacious and Relaxing Environment: The spa has spacious rooms and jacuzzis, providing a comfortable and relaxing experience.
3
Variety of Services: It offers a range of services including massages, scrubs, and facials, with some packages like the Emerald Package being highly recommended.
4
Convenient Location: The spa is conveniently located in Federal Way, making it easily accessible.
5
Co-ed and Separate Wet Areas: The spa has both co-ed and separate men's and women's wet areas, catering to different preferences.
6
Price & Quality: Palace Spa is known for offering high-quality services at competitive prices.
7
Customer Service: The spa has received positive reviews for its excellent customer service.
8
Return Policy: A clear return policy is in place, ensuring customer satisfaction and trust.
9
Clean and Organized Facility: The spa is described as very clean and organized, providing a comfortable environment for guests.
10
Variety of Saunas: The facility offers different types of saunas, allowing guests to choose their preferred experience.
11
Refreshing Treatments: The Korean scrub is highlighted as a great and refreshing treatment option.
CONS
1
Mixed Quality of Services: Some reviews mention inconsistent service quality, with some services being very good while others are not.
2
Maintenance Issues: There have been reports of hot tubs not working properly and some rooms being out of order.
3
Customer Service Concerns: Some customers have noted unfriendly receptionists and lack of courtesy.
4
Price Increase: The entrance fee has increased, which has led to a decrease in customer visits.
5
Crowd Variability: The crowd can vary wildly, sometimes making the experience more like a loud Russian banya and other times a chill Korean spa.
Palace Spa Features and Benefits
Features
Affordable Pricing
The spa offers affordable day spa fees, with some packages available at a reasonable cost.
Spacious and Relaxing Environment
The spa has spacious rooms and jacuzzis, providing a comfortable and relaxing experience.
Variety of Services
It offers a range of services including massages, scrubs, and facials, with some packages like the Emerald Package being highly recommended.
Convenient Location
The spa is conveniently located in Federal Way, making it easily accessible.
Co-ed and Separate Wet Areas
The spa has both co-ed and separate men's and women's wet areas, catering to different preferences.
Price & Quality
Palace Spa is known for offering high-quality services at competitive prices.
Customer Service
The spa has received positive reviews for its excellent customer service.
Return Policy
A clear return policy is in place, ensuring customer satisfaction and trust.
Clean and Organized Facility
The spa is described as very clean and organized, providing a comfortable environment for guests.
Variety of Saunas
The facility offers different types of saunas, allowing guests to choose their preferred experience.
Refreshing Treatments
The Korean scrub is highlighted as a great and refreshing treatment option.